Banking Customer Feedback Form
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 Banking Customer Feedback Form
Dear Customer, It's a privilege to have you banking with us. Our aim is to make your banking experience with us as memorable as possible. As a measure of reaching this objective, we request you to kindly spare a few minutes of your time and give us your valuable feedback. This will enable us to understand your expectations and help us to serve you better.

1.  What is your age?

       

2.  Which country do you belong to?

       

3.  How would you rate your overall experience with our Bank?

  Excellent
  V Good
  Good
  Fair
  Poor


4.  Based on your experience in the branch, how would you rate our officers on the following parameters:

ExcellentV GoodGoodFairPoor
Politeness/Courtesy:
Product Knowledge:
Speed of Service:


5.  Please tick the facilities of our Bank that you have used at least once.

  Branch
  ATM
  Phone Banking
  Net Banking
  SMS Banking


6.  Please tick the appropriate option that would best describe your experience with our Bank.

ExcellentV GoodGoodFairPoor
Branch:
ATM:
Phone Banking:
Net Banking:
SMS Banking:


7.  Has our Bank addressed all your financial needs to your satisfaction?

  Yes
  No


8.  Based on your overall experience with our Bank; would you recommend us to your friends, colleagues and relatives?

  Yes
  No


9.   If yes, please provide their contact information to enable us to get in touch with them.

Name 
Tel. No. 
City