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1. How will you rate us in being able to understand your business requirements and providing you with compatible solutions?
Excellent
Good
Average
Poor
Unacceptable
2. Have you been able to accomplish your goals with the aid of our product(s) and services?
Yes, it has been a great help
Yes, to an extent
Not really sure
No, not as much I expected
Not at all
Other
3. How would you rate the quality of our product(s) and services?
Very Good
Good
Average
Poor
Unsatisfactory
4. How will you rate our efficiency in responding to your queries?
Excellent
Good
Average
Poor
Unsatisfactory
5. What do you feel about the price of our product(s) and services?
Expensive
Slightly overpriced
Affordable
Slightly underpriced
Inexpensive
6. Did you face any problem using our product(s) and services?
None at all
Very few
Few
Many
Other
7. Which aspect/s of our work do you find good?
Effective communication
Customer Service
Timeliness of delivery
Meeting your requirements
Providing value for your money
Complaint handling process
8. Please specify any one area of our work, where you would like us to improve.
9. What are the chances of your ordering more products from us or using our services in future?
Very High
High
Not Sure
Less
Very Less
10. If you are satisfied with our product(s) and services, would you like to recommend it to others?
Yes
No
11. Please give your valuable suggestions regarding how we could improve the quality of our product(s) and services
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