Assessing Client Satisfaction
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Please take time to go through the survey and for further details visit:- http://www.citysunglass.com/ .
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1. Are you satisfied with the company's product(s) and services?
Yes, I am
Somewhat
Not sure
No, not as much as I expected
No, not at all
N/A
2. How will you rate our company in understanding your business requirements and providing you with compatible solutions?
Excellent
Good
Average
Poor
Unacceptable
3. Does our technical support meet your expectations?
Yes, it does
Yes, to an extent
Not really sure
No, not as much I expected
Not at all
N/A
4. What are the reasons for your choosing our Company over others?
Has indepth knowledge of industry
Provides good customer service
Responds to your requests in time
Provides value for your money
Provides good consultative services
Chooses innovative ways to meet your changing requirements.
5. How would you rate our performance vis a vis other companies?
Very good
Good
Average
Poor
Unsatisfactory
6. How do you perceive us as an organization in the marketplace?
7. How can we further improve our services?
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