1. How will you rate us in being use our service and our products? Excellent Good Average Unsatisfactory Poor
2. Have you been able to accomplish your goals with the aid of our product(s) and service(s)? Yes, it has been a great help Yes, to an extent Not really sure No, not as much I expected Not at all
3. Which product(s) or service did you purchase from our Bank?
4. How would you rate the quality of our product(s) or service? Very Good Good Average Poor Unsatisfactory
5. What suggestions would you like to give that will be useful in upgrading the quality of our products or services?
6. Would you recommend our bank's services and products to other people? Yes, very willing to. Yes, sure. No, not really. no, absolutely not. Neutral.
7. Did you face any problem using our product(s) and service(s)? None at all Very few Few Many
8. Have often do you visit our local Bank? Yes No Other, please specify
9. If you have visited our Bank, were you treated courteously on your arrival at the Bank? Yes No Other, please specify
10. How did you come to know about our Bank? Newspaper Ad Radio Television Banners Other, please specify
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