This is a customer value survey. Customer value surveys gives an indication how good services delivered from Corporate Services contribute to the IFS efficiency and business success
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1. How important is the service for IFS overall success?
Falls Well Short of Expectations
Falls Short of Expectations
Meets Expectations
Exceeds Expectations
Greatly Exceeds Expectations
2. Have you been able to accomplish your goals and to do your job with the aid of the service?
Falls Well Short of Expectations
Falls Short of Expectations
Meets Expectations
Exceeds Expectations
Greatly Exceeds Expectations
3. How would you rate the quality (stability, functionality, performance) of the service?
Falls Well Short of Expectations
Falls Short of Expectations
Meets Expectations
Exceeds Expectations
Greatly Exceeds Expectations
4. Do you know who to contact when you have questions or complaints related to this service?
Yes
No
Can't Say
5. If you could decide, would you invest more money to make this service better?
Yes
No
Can't Say
6. Are there other services (existing or new) that you rather would invest in?
Yes
No
Can't Say
7. What can be improved in this service?
8. Do you think that we who provide this service to you understand and have knowledge about what you actually need and how you work?
Falls Well Short of Expectations
Falls Short of Expectations
Meets Expectations
Exceeds Expectations
Greatly Exceeds Expectations
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