1. Which shoe(s) did you purchase from our company?
2. How did you come to know about our store? Newspaper Ad Radio Television Banners Other
3. Have you been able to accomplish your goals with the aid of our shoes? Yes, it has been a great help Yes, to an extent Not really sure No, not as much I expected Not at all
4. Did you face any problem using our product(s)? None at all Very few Few Many
5. What do you feel about the price of our FILA Shoes? Expensive Slightly overpriced Affordable Slightly underpriced Inexpensive
6. How would you rate the quality of our shoe(s)? Very Good Good Average Poor Unsatisfactory
7. What suggestions would you like to give that will be useful in upgrading the quality of our products?
8. How will you rate us in being able to understand your business requirements and providing you with compatible solutions? Excellent Good Average Unsatisfactory Poor
9. Have you purchased any of our product(s) from the company store? Yes No Any other
10. If you have visited our store, were you treated courteously on your arrival at the store? Yes No Any other experience you would like to share.
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