Website Usability Survey

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Website Usability Survey

A good website is a user-friendly website packed with useful and relevant content. Website Usability Surveys help discover how much the users of a website find it user-friendly and useful.

By obtaining feedback on parameters including look and feel of the website, organization and quality of content, ease of navigation, and so on, websites can be made more effective in meeting the needs and requirements of the users. This in turn can help increase the number of visitors to the website.

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Website Usability - Measuring User Perceptions and Experiences

For your convenience and ease of reference, we have created a template of Website Usability Survey. You can use this template as such or modify it to suit your needs. Alternatively, you can design your own survey from scratch.

Question: Please use the space below to make suggestions, if any, on how we can improve our website.

Question: Did you find the information you were looking for on this website?

Yes
No
To a certain extent

If no, please explain what information you could not find.

Question: Did the search yield the desired information?

Yes
No

Question: How would you rate our website on the following parameters?

	Very good	Good	Reasonably good	Poor	Very poor
Look and feel of the website
Organization of the content
Ease of finding information
Content (clarity of language used, spelling, grammar)
Relevance of the information

Question: How often do you visit our website?

Question: Would you like to recommend this website to your family/friends/co-worker/anyone else?

Yes
No

Question: Did you use the search box to find the information you wanted?

Yes
No

Please specify other