Surveyonics - Online Survey Software

Understanding Consumer Motivations
For your convenience and ease of reference, we have created a template of Motivation and Buying Experience Survey. You can use this template as such or modify it to suit your needs. Alternatively, you can design your own survey from scratch.

 Question: How do you rate our product(s) on the following aspects?
Very goodGoodAveragePoorUnsatisfactory
Quality of our products
Price of our products
Return policy of our products
Ease of usage
After sales service of the products
 Question: What motivates you to buy a product?
Need/Requirement
A personal deep desire
Value for money
Attractiveness of the product
Peer recommendation

Other
 Question: What motivates you to buy our company's product(s) and service (s)?
Price of our product(s) and service(s)
Reputation of our company
Previous buying experience
Experience after use
Good customer service

Any other reason, please specify
 Question: What according to you would be the best way for vendors to build relationship with customers?
 Question: Do you think by buying this product you have got best value for money?
Yes
No
 Question: From where did you purchase our product(s)?
Retail outlet
Wholesale outlet
Through teleshopping
Through our website

Any other, please specify
 Question: On what occasion did you buy our product(s)?
On Christmas
On Thanksgiving
On partner's birthday
On friend's birthday
No particular occasion

Other
 Question: How many times have you used our product(s)?
A couple of times
Five times in the previous year
Thrice in the previous year
Every month
Never used
 Question: For whom did you buy the product(s)/service(s)?
For self
For a close friend/relative
For business colleague(s)
For family member(s)

Other
 Question: If you have been purchasing our product(s) and service(s), how satisfied are you with the same?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied