Our clients are special to us and we would like to always treat them as such.
This is why we evaluate different aspects of the company, products, and services by offering a channel for you to convey your experiences.
It helps us maintain a long and healthy client relationship, and continue to raise the bar on our service.
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Assessing Client Satisfaction
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Thank you for taking a quick moment to complete the client satisfaction survey designed to collect a feedback on our clients' satisfaction with our services.
This will help us greatly in serving our clients effectively, keeping in mind their constant changing business needs.
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1. Are you satisfied with the company's product(s) and services?
Yes, I am
Somewhat
Not sure
No, not as much as I expected
No, not at all
N/A
2. How will you rate our company in understanding your business requirements and providing you with compatible solutions?
Excellent
Good
Average
Poor
Unacceptable
3. How true are the following statements about our service representatives?
4. What are the reasons for your choosing our Company over others?
Has indepth knowledge of industry
Provides good customer service
Responds to your requests in time
Provides value for your money
Provides good consultative services
Chooses innovative ways to meet your changing requirements.
5. How will you rate our services in the following areas?
6. How would you rate our performance vis a vis other companies?
Very good
Good
Average
Poor
Unsatisfactory
Unsure
7. How can we further improve our services?
8. How likely are you to refer our company to your friends or colleagues?
Extremely likely
Likely
Not Likely
Unsure
9. Compared to competitors, are our prices reasonable?
Yes
No
Unsure
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