This is a simple survey. Yeah
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Assessing Client Satisfaction
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The client satisfaction survey is designed to collect a feedback on our clients' satisfaction with our services. This will help us greatly in serving our clients effectively keeping in mind their constantly changing business needs.
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1. How was your experience?
Loved it
Liked it
Hated it
Would sue this place
Would commit Arson
Other, please specify
2. How was our Customer Service?
Great! Chatted with the service guy for an hour
Good. Answered my questions, asked me about my welfare and whatever
Okay. Helped me,but after I stood for five minutes.
Bad. The guy swore at me after he stubbed his toe and refused to help
Terrible, would never go again: Guy tried to rob me at gunpoint.
Other, I guess
3. Did you enjoy our In-Store Cafe?
Yes! The food was delicious. Went back for seconds.
Kinda. The food was a little stale, but it filled me.
No. The food was gross and one year expired
Awful. Green spots were everywhere on the food.
Please specify comment
4. How true are the following statements about cleanliness?
5. What did you think about the layout of the store?
It was great, everything was easily accessible
A little hard to find things, had to ask for help
The products were on the wrong shelves
The place was a maze, I could find nothing except fellow lost shoppers
6. How do you perceive us as an organization in the marketplace?
7. How can we further improve our services?
8. How was our greeter? (At the sliding doors)
Greeted with a hello and a smile
Waved at me, had an airpod in
Nodded at me from his/her phone
Didn't look at me
Had crushed beer cans around him
Demanded money for services
Swore and insulted me
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