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1. Do you think by buying this product you have got best value for money?
Yes
No
2. What motivates you to buy our company's product(s) and service (s)?
Price of our product(s) and service(s)
Reputation of our company
Previous buying experience
Experience after use
Good customer service
Any other reason, please specify
3. On what occasion did you buy our product(s)?
On Christmas
On Thanksgiving
On partner's birthday
On friend's birthday
No particular occasion
Other
4. From where did you purchase our product(s)?
Retail outlet
Wholesale outlet
Through teleshopping
Through our website
Any other, please specify
5. How do you rate our product(s) on the following aspects?
6. If you have been purchasing our product(s) and service(s), how satisfied are you with the same?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
7. How many times have you used our product(s)?
A couple of times
Five times in the previous year
Thrice in the previous year
Every month
Never used
8. What according to you would be the best way for vendors to build relationship with customers?
9. For whom did you buy the product(s)/service(s)?
For self
For a close friend/relative
For business colleague(s)
For family member(s)
Other
10. What motivates you to buy a product?
Need/Requirement
A personal deep desire
Value for money
Attractiveness of the product
Peer recommendation
Other
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