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Service satisfaction Survey

We are proud of providing you with the highest standards of service, cleanliness, and quality there are in the Restaurant Industry. We appreciate your opinion. Thank you for taking the time to answer the following questions based on you experience with us.

Assessing Client Satisfaction

The client satisfaction survey is designed to collect a feedback on our clients' satisfaction with our services. This will help us greatly in serving our clients effectively keeping in mind their constantly changing business needs.

1. How will you rate our services in the following areas?

	Very good	Good	Average	Poor	Unsatisfactory
You were welcome by the hostess with a smile
You were promptly greet by your server
Courtesy in dealing with clients
The cost of our service team

2. How can we further improve our service?

3. Would you like to keep you informed of our latest deals and promotions?. Please provide us with your e-mail. Would you book you special occasion with us yes/or why not?

4. Are you satisfied with the company's style and cuisine?

  Yes, I am
  Somewhat
  Not sure
  No, not as much as I expected
  No, not at all
  N/A

5. Tell us the name of our Service team member and if you feel every service team member is well trained?

6. How true are the following statements about our Restaurant team members?

	True	Somewhat true	Not sure	False
They are well trained, and have full knowledge of what they are selling.
They are well organized.
They are professional and clean.
They work to serve you in the best possible way.
They are focused in your requirements.
They were able to guide you trough your dining-in experience.
They offered service with individuality .

7. How will you rate our service and servers first approach to you?

  Excellent
  Good
  Average
  Poor
  Unacceptable

8. How do you perceive us as an organization in the Restaurant Business?

9. How would you rate our performance based on what was your experience with us?

  Very good
  Good
  Average
  Poor
  Unsatisfactory

10. What are the reasons for your choosing our Restaurant over others?

  Has indepth knowledge of industry
  Provides good customer service
  Meets your expectations for a Authentic Mexican Cuisine
  It is worth the money you spend here
  Provides Service for disabled clientele
  Chooses innovative ways to show the Mexican Culture in NYC.

11. Does our full bar and well-known signature cocktails meet your expectations?

  Yes, it does
  Yes, but it can be better
  Not really sure
  No, not as much I expected
  Not at all
  N/A