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Assessing Customer Satisfaction with Products offered by our company.

We would like you to give us an honest feedback on our performance and help us assess objectively your satisfaction with our products. This will help us in improving the quality of our products.

1.  Did you face any problem using our product(s) and service(s)?

  None at all
  Very few
  Few
  Many


2.  Which product(s) did you purchase from our company?



3.  How will you rate us in being able to understand your business requirements and providing you with compatible solutions?

  Excellent
  Good
  Average
  Unsatisfactory
  Poor


4.  How would you rate the quality of our product(s)?

  Very Good
  Good
  Average
  Poor
  Unsatisfactory


5.  What do you feel about the price of our product(s) and service(s)?

  Expensive
  Slightly overpriced
  Affordable
  Slightly underpriced
  Inexpensive


6.  What suggestions would you like to give that will be useful in upgrading the quality of our products?



7.  Have you been able to accomplish your goals with the aid of our product(s) and service(s)?

  Yes, it has been a great help
  Yes, to an extent
  Not really sure
  No, not as much I expected
  Not at all


8.  Have you purchased any of our product(s) from the company store?

  Yes
  No
Any other


9.  How did you come to know about our store?

  Newspaper Ad
  Radio
  Television
  Banners
Other


10.  If you have visited our store, were you treated courteously on your arrival at the store?

  Yes
  No
Any other experience you would like to share.